The Laiterie de Coaticook remains firmly committed to ensuring the confidentiality and protection of the personal information of its customers, partners and visitors. The purpose of this privacy policy is to clarify our approach to the collection, use, communication, retention and security of confidential information.
This privacy policy applies to all personal information collected by Laiterie de Coaticook, whether through our website, our applications, our in-person interactions or any other means of communication. It governs our treatment of personal data in the context of our activities.
In the context of this policy, the terms "we", "us" and "our" refer to Laiterie de Coaticook, the entity responsible for collecting and processing personal information in accordance with the principles set out herein. The terms "you", "your" and "yours" refer to our customers, partners and visitors who interact with our services and provide personal information.
We would like to point out that we have undertaken a Privacy Impact Assessment (PIA). This assessment helps us answer key questions about the personal data we collect. These measures aim to ensure that the collection of your personal information is carried out ethically, transparently and with respect for your privacy. We take seriously our responsibility to treat your personal data with the utmost diligence and in compliance with all applicable laws and regulations.
We are committed to implementing appropriate security measures to protect your personal information from unauthorized access, misuse or disclosure. Your trust is important to us, and we strive to maintain the confidentiality and security of your personal data at all times.
We limit access to your personal information. Only those employees who need to process your personal information in order to perform their duties have access to it. They have access only to the information they need to perform their duties. The roles and responsibilities of staff members have been defined with regard to the use of this information throughout its processing cycle, from collection to destruction.
We undertake to retain your personal information for as long as is necessary to fulfil the specific purposes set out in this privacy policy. The length of retention will vary depending on the nature of the information and the purposes for which it was collected. We review our retention requirements and take steps to reduce or anonymize data where possible, while maintaining our ability to meet our legal or contractual obligations.
During the retention period, we undertake to use your personal information only for the purposes for which it was collected. This includes providing our services, communicating with you, improving our products and services and complying with our legal obligations. Your trust is important to us, and we strive to ensure that our use of your information is transparent, relevant and in line with your expectations.
Once the specific purposes for which your personal information was collected have been fulfilled and retention is no longer necessary, we undertake to destroy it securely. We use industry-standard secure destruction methods to ensure that your data is permanently and irreversibly erased.
We understand that you wish to have some control over your personal information. If you have any concerns about the retention of your data, or if you wish to exercise your privacy rights, please refer to sections 6 and 7 of this policy for information on how to contact us and assert your rights.
We take technical and organizational security measures to protect your personal information from unauthorized access, misuse or disclosure. This includes access controls through locked premises, restricted access, firewalls and any other measures deemed appropriate.
You have the right to access, correct, update or delete your personal information held by us. To make any comments and/or changes to your file, please send a request to info@laiteriedecoaticook.com. The file will be returned to you within 48 hours. Your continued use of our services constitutes your consent to this privacy policy. If you wish to withdraw your consent or make changes, please contact Myriame Provencher, Privacy Officer.
If you have any concerns about the collection, use or disclosure of your personal information, please contact info@laiteriedecoaticook.comto the attention of Myriame Provencher, Privacy Officer. We will investigate and respond to your complaints appropriately and take the necessary steps to resolve any issues.
This Privacy Policy is effective as of the date of publication and may be updated from time to time. We will inform you of any changes.
Thank you for your confidence in Laiterie de Coaticook.
The masculine form is used to lighten the text.
